Last updated: 2026-08-26
At Traxpence ("we", "our", "us"), we are committed to protecting the privacy and security of our customers and website visitors. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal data when you visit https://traxpence.online (the "Site"), browse our catalogue, or make a purchase through our online store. It applies to all products and services offered on the Site.
1. Information We Collect
When you interact with our Site or place an order, we collect personal and transactional information required to provide our services:
- Personal Identification: Name, email address, phone number, shipping address, and billing address.
- Order Details: Purchased items, payment transaction confirmations, order history, and customer support communications.
- Technical & Browsing Data: IP address, browser type, device identifiers, and browsing behavior on our store.
2. How We Use Your Information
We process your personal data for the following essential business operations:
- Processing orders, verifying payments, and delivering purchased products or services.
- Sending order confirmations, tracking updates, and critical service notifications.
- Providing customer support and resolving returns, refunds, or inquiries.
- Monitoring platform security, preventing fraudulent activity, and complying with statutory obligations.
3. Cookies & Tracking Technologies
Our store uses cookies and similar digital tracking mechanisms to ensure a seamless shopping experience. Specifically: Essential session cookies, shopping cart state retention, analytics, and marketing tags. You may adjust your browser settings to decline non-essential cookies; however, essential cookies are required for shopping cart retention and checkout functionality.
4. Third-Party Sharing & Partners
We do not sell, rent, or trade your personal information to third parties for marketing purposes. To fulfill your orders and operate our business, we share necessary data with trusted third-party service providers: Payment processors, shipping couriers (Shiprocket), and analytics providers. All third-party partners are contractually bound to maintain strict confidentiality and data security.
5. Data Security & Retention
We implement industry-standard encryption, secure socket layer (SSL) transmission, and strict access controls to protect your personal data against unauthorized access or disclosure. We retain customer transactional records for: 7 years as required by tax, financial, and accounting regulations.
6. Your Privacy Rights
Depending on your jurisdiction, you have the right to request access to your personal data, request corrections to inaccurate information, or request the deletion of your customer profile (subject to legal retention requirements). To exercise your rights, please reach out to us through the Contact Us page.
7. Children's Privacy
Our online store is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.
8. Updates to This Policy
We reserve the right to modify this Privacy Policy at any time to reflect operational or regulatory updates. Changes take effect immediately upon posting to the Site.
9. Contact Information
If you have questions, feedback, or formal inquiries regarding our privacy practices, please reach out through our Contact Us page, which lists all of our current contact channels, or write to us at:
Traxpence
Alfa PG Services, Near Blinkit Store, Sakhare Vasti Road, Infotech Park (Hinjawadi), Maharashtra, 411057, India
Website: https://traxpence.online